Order Management
Manage every customer order in one place, from the first enquiry to final delivery. Capture customer details, due dates, pickup or delivery instructions, order status, special notes, quotations, and invoice information.
Features
Manage the work that keeps a bakery moving: orders, custom cakes, production, inventory, recipes, costing, customers, teams, reports, and cash flow.
Manage every customer order in one place, from the first enquiry to final delivery. Capture customer details, due dates, pickup or delivery instructions, order status, special notes, quotations, and invoice information.
Keep designs, flavours, sizes, messages, deposits, deadlines, and customer instructions organized so custom work does not depend on memory or scattered chats.
Turn orders into clear production plans so your baking team knows exactly what to prepare, when to prepare it, and which customer or sales channel it belongs to.
Store recipes, ingredient quantities, batch sizes, preparation instructions, and scaling notes in one secure system so product quality stays consistent.
Track ingredients, packaging, stock usage, supplier records, wastage, and low-stock items before shortages disrupt production.
Understand how much each product costs to make. Connect recipes and ingredient costs so you can price confidently and protect margins as prices change.
Keep customer contact details, order history, preferences, repeat orders, special dates, and notes organized for better service.
Give front-of-house, baking, decorating, packaging, and delivery teams clear responsibilities with internal notes and role-based workflows.
Review sales reports, best-selling products, stock usage, production performance, profitability, order trends, receivables, and cash flow in one place.
Support consistent recipes, operating standards, reporting, and team visibility as the bakery grows across locations.
See the features in action